Terms and Conditions
These terms govern our coaching programs. They are governed by Czech law, which gives you rights we cannot take away. Effective from September 16, 2026.
1. Who we are
Your services are provided by CrossFit Committed s.r.o., IČO: 24151785, DIČ: CZ24151785, registered seat Chudenická 1059/30, Hostivař, 102 00 Prague 10, Czech Republic, registered in the Commercial Register kept by the Municipal Court in Prague, file no. C 183418(“we”, “us”).
Gym address: Hartigova 1704/136, 130 00 Prague 3 - Žižkov. Contact: joey@crossfitcommitted.com, +420 736 353 080.
“You” means the person who signs up for one of our programs. If you are acting outside your trade or profession, you are a consumer under Czech law and sections 5, 6, 8 and 9 give you specific rights.
2. How the agreement is formed
We agree on a specific program during your free Kickoff Strategy call, and the agreement is formed once you pay for it. No signed paperwork is required — under Section 1746 of the Czech Civil Code an agreement can be formed by conduct.
What each program includes — the number of sessions, the length in weeks and everything else — is listed on the Pricing page. Those descriptions form part of our agreement.
3. Prices and payment
Prices are listed on the Pricing page in Czech koruna and are final, including VAT. The listed “value” figure is the sum of the individual items if bought separately — it is a comparison, not a previous selling price.
You can pay the full amount before the program starts, or in instalments if we agree on that. We confirm the instalment schedule by e-mail.
If an instalment is late, we will contact you and work it out. Only if payment remains outstanding for more than 30 days and we have not agreed otherwise may we pause your access until it is settled. Sessions already paid for are not lost — the end date simply moves.
4. Your 30-day money-back guarantee
If within the first 30 days you decide the program is not for you, we refund your entire investment. No hidden conditions, no attendance requirements, no explanation needed.
Just tell Joey — in person at the gym or by e-mail at joey@crossfitcommitted.com. We refund within 14 days of hearing from you, by the same method you paid, unless we agree otherwise.
This guarantee is our own voluntary commitment. It goes beyond what the law requires and does not replace or limit your statutory rights in sections 5 and 8.
5. Statutory right of withdrawal (14 days)
If we concluded the whole agreement at a distance — you signed up by phone, e-mail or through the website and paid without being at the gym in person — then as a consumer you may withdraw from the agreement without giving a reason within 14 days of the day it was concluded, under Section 1829 of the Czech Civil Code.
If we agreed in person at the gym during your Kickoff Strategy call, the agreement was not concluded at a distance and this statutory right does not apply. Our 30-day guarantee in section 4 applies instead, and it is more generous.
Send your withdrawal by e-mail to joey@crossfitcommitted.com or in writing to our registered seat. You may use the form below, but you do not have to — any clear statement that you are withdrawing is enough. We refund within 14 days.
If you ask us to start coaching during the 14-day period and then withdraw, you pay a proportionate amount for what we already delivered (Section 1834 of the Civil Code). In practice we do not invoke this — we apply the guarantee in section 4 instead.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the agreement. You can copy it into an e-mail.
To: CrossFit Committed s.r.o., Chudenická 1059/30, Hostivař, 102 00 Prague 10, Czech Republic, e-mail: joey@crossfitcommitted.com
I hereby give notice that I withdraw from my agreement for the following service: …………………………………
Date of order: …………………
Name: …………………………………
Address: …………………………………
Bank account for the refund: …………………………………
Signature (only if sent on paper): …………………………………
Date: …………………
6. Attendance, makeups and pausing
Class slots are fixed and agreed in advance. Every program includes makeup classes for sessions you miss — the exact number is listed with each program on the Pricing page. Let us know as early as you can so we can hold a slot for you.
If illness or injury keeps you out for a longer stretch, tell us. We will pause your program and you take the remaining sessions later. We do not want you paying for weeks you cannot train.
Sessions you neither attend nor take as a makeup, and for which you did not request a pause, expire when the program ends.
7. Your health and our responsibility
Training is physical activity. Before you start, tell your coach about any injuries, health conditions or limitations you know about, so your plan accounts for them. Tell us if anything changes during the program.
We are not a medical facility. Our coaching does not replace medical care, diagnosis or treatment. If you have a health condition, speak to your doctor first.
We are liable for damage under the Czech Civil Code. We are not liable for harm caused by health information you withheld from us, or by not following your coach’s instructions.
8. Complaints
If the service does not match what we agreed, tell us. You can raise it in person at the gym, by phone, or by e-mail at joey@crossfitcommitted.com.
We handle complaints within 30 days of the day you raise them, unless we agree on a longer period with you. You get written confirmation of when you raised the complaint and how it was resolved. Depending on the issue we will offer a replacement session, a corrected plan, a reasonable discount, or a refund.
9. If we cannot agree
Talk to us first — most things get sorted in a conversation. If we still cannot agree, as a consumer you have the right to out-of-court dispute resolution.
The competent body is the Czech Trade Inspection Authority (Česká obchodní inspekce), Gorazdova 1969/24, 120 00 Prague 2, Czech Republic — coi.cz. The procedure is described at adr.coi.cz. The same authority supervises compliance with Act No. 634/1992 Coll., on Consumer Protection.
We are not bound by any code of conduct within the meaning of Section 1826(1)(e) of the Civil Code.
10. Personal data
How we handle your data is set out in our Privacy Policy.
11. Final provisions
Anything not covered here is governed by Czech law, in particular Act No. 89/2012 Coll., the Civil Code, and Act No. 634/1992 Coll., on Consumer Protection. Nothing in these terms limits the statutory rights you have as a consumer.
We may update these terms. Agreements already made are always governed by the version in effect when we made them.
These terms are written in English for your convenience. They are governed by Czech law, and in any dispute the Czech legal meaning of the terms used prevails.